This Privacy Policy applies to all personal information collected by Design Bees Pty Ltd via the website located at https://www.designbees.com.au

Design Bees Pty (“we,” “us,” and “our”) is committed to protecting your privacy and personal information that you provide to us when accessing or using our Services, products, or this website (this “Site”).  This privacy policy (this “Policy”) explains how we gather and use the information that we collect during your visit to this Site.

This Policy may change over time, so please be sure to reread it from time to time.  Amendments, modifications or changes to this Policy will be posted at this URL and will be effective when posted.  Your continued use of this Site following the posting of any amendment, modifications or change to this Policy shall constitute your acceptance thereof.  If you do not agree with the terms in this Policy, please do not use this Site and do not provide any information to us. 

What is "personal information"?

 

The Privacy Act 1988 (Cth) currently defines "personal information" as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable:

 

• whether the information or opinion is true or not; and

 

• whether the information or opinion is recorded in a material form or not.

 

• If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as "personal information" and will not be subject to this privacy policy.

 

What information do we collect?

 

The kind of personal information that we collect from you will depend on how you use the website. The personal information which we collect and hold about you may include: email address, login credentials, phone number, address, name and payment details.

 

How we collect your personal information?

 

We may collect personal information from you whenever you input such information into the website.

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We also collect cookies from your computer which enable us to tell when you use the website and also to help customise your website experience. As a general rule, however, it is not possible to identify you personally from our use of cookies.

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Purpose of collection

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The purpose for which we collect personal information is to provide you with the best service experience possible on the website.

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We customarily disclose personal information only to our service providers who assist us in operating the website. Your personal information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties.

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By using our website, you consent to the receipt of direct marketing material. We will only use your personal information for this purpose if we have collected such

information direct from you, and if it is material of a type which you would reasonably expect to receive from us. We do not use sensitive personal information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature.

 

Access and correction

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Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances, and Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions. If you would like to obtain such access, please contact us as set out below.

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Complaint procedure

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If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us as set out below. All complaints will be considered, and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.

 

Overseas transfer

 

Your personal information may be transferred overseas or stored overseas for a variety of reasons. It is not possible to identify each and every country to which your personal information may be sent. If your personal information is sent to a recipient in a country with data protection laws which are at least substantially similar to the Australian Privacy Principles, and where there are mechanisms available to you to enforce protection of your personal information under that overseas law, we will not be liable for a breach of the Australian Privacy Principles if your personal information is mishandled in that jurisdiction. If your personal information is transferred to a jurisdiction which does not have data protection laws as comprehensive as Australia's, we will take reasonable steps to secure a contractual commitment from the recipient to handle your information in accordance with the Australian Privacy Principles.

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Data integrity & retention periods

We will use Personal Data only in ways that are compatible with the purposes for which it was collected, authorized by this Policy, or authorized by you.  We will take reasonable steps to ensure that Personal Data is relevant to its intended use, and is accurate, complete, and current (as provided by you).  We depend on you to update or correct your Personal Data whenever necessary.

We will retain Personal Data about you for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law. The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you; (ii) whether there is a legal obligation to which we are subject; and (iii) whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).

 

Consent 
 

By visiting our Site, you expressly consent to the collection and use by us of Personal Data according to this Policy.

Opt-out of marketing choice for paying subscribers 
 

We give you choices regarding our use and disclosure of your Personal Data for marketing purposes.  Please note that even if you unsubscribe from marketing, you will still receive system alerts with regards to your account and design jobs

If you no longer want to receive marketing-related emails from us on a going-forward basis, you may stop receiving these marketing-related emails by sending an email to help@designbees.com.au

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How to contact us about privacy

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If you have any queries, or if you seek access to your personal information, or if you have a complaint about our privacy practices, you can contact us through: info@designbees.com.au